In accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, Environment Factor, S.C. makes available the following Privacy Policy.
Environment Factor, S.C. is responsible for the use of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law for the Protection of Personal Data in Possession of Individuals, through this instrument we inform the owners of the data, the information that is collected from them and the purposes that will be given to such information.
In addition to the above, we inform you that Environment Factor, S.C. has its address located at:
Calle Paricutín #503 L-6, Col. Nuevo Repueblo, 64700, Monterrey, N.L., Mexico.
The personal data that we collect from you will be used for the following purposes, which are necessary to realize our relationship with you, as well as to meet the services and / or orders you request:
To be able to contact you to meet the requirement of our services and/or request information related to these through personalized attention.
To carry out the purposes described in this Privacy Policy, we will use the following personal data:
- Name and / or Surname
- Contact email
- Contact phone
Moreover, we inform you that your personal data will not be shared with any authority, company, organization or persons other than us and will be used exclusively for the purposes indicated.
You have at all times the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification). Similarly, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal information for specific purposes (Opposition). These rights are known as ARCO.
For the exercise of any of the ARCO rights, the respective request must be submitted through the following email:
The above will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request for the exercise of these rights must contain the following information:
- Name of the applicant
- Telephone of the applicant
- Contact or reason for the request
- Signature of the applicant
The response to the request will be given within 15 days from the receipt of the request and will be communicated via email.
The contact information of the person or department of personal data, which is in charge of processing the ARCO rights requests, are the following:
a) Name of the person or department responsible: Cintya Pando
b) Address: Paricutín 503-L6, Col. Nuevo Repueblo, 64700, Monterrey, N.L., México
c) Telephone: +52 814-065-7920
d) E-mail: [email protected]
It is worth mentioning that at any time you may revoke your consent for the use of your personal data. Likewise, you may revoke the consent that, in your case, you have given us for the treatment of your personal data so that we stop using them. To do so, it is necessary that you submit your request in writing at our address or through the email address provided in the privacy policy. Your request must be accompanied by the following information: full name, document proving your identity or the personality of your legal representative, clear and precise description of the personal data regarding which you seek to revoke your consent, and any other element that facilitates the location of the personal data. Within a maximum period of 20 business days we will respond to your request and will inform you of the origin of the same through the means that you have indicated
Also you should consider that for certain purposes the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.
To revoke the consent that you grant in this act or to limit its disclosure, you must submit the respective request through the following email:
Similarly, you may request information to know the procedure and requirements for the revocation of consent and limit the use and disclosure of your personal information, however, these requests must contain the following information:
- Name of applicant
- Telephone of applicant
- Contact or reason for the request
- Signature of applicant
However, we inform you that this Privacy Policy may undergo modifications, changes or updates derived from new legal requirements; our own needs for the services we offer; our privacy practices; changes in our business model, or for other reasons, therefore, we are committed to keep you informed about the changes that this Privacy Policy may undergo, however, you can request information on whether it has undergone any change through the following email:
